Van Driver On Call in Durham, NC at Volunteers of America

Date Posted: 5/3/2021

Job Snapshot

Job Description

Do you enjoy working with the elderly?  Do you enjoy driving a large passenger van?

Senior Community Care of Durham, NC is hiring an On Call Van Driver to drive our elderly participants.  Drivers work between the hours of 8 am to 5 pm during the week; no weekends.  This position is On Call and will drive as needed.

OBJECTIVE:  Under the supervision of the Transportation Coordinator the Driver  is responsible for the safe and timely transportation of Senior CommUnity Care (SCC) participants.  Responsible for communicating any safety issue to the Transportation Coordinator.


1. Responsible for Senior CommUnity Care passengers during transport, providing care in a manner which ensures participant satisfaction.

2. Follows assigned schedule, makes adjustments to meet unanticipated changes, while considering the needs of the participant and requirements of the PACE Center. Communicates these changes to dispatch.

3. Operates equipment safely and in compliance with vehicle licensing regulations.

4. Maintains and completes daily required records i.e., Pre- and Post-Trip Inspections, gasoline purchases.

5. Immediately reports to Transportation Manager, any vehicle or cell phone operating problems, malfunction, or incidents out of the ordinary routine.

6. Transports participants to and from medical/specialist appointments, and activity outings, as requested by the Interdisciplinary Team via the plan of care.

7. Transports meals, durable medical equipment, pharmacy, and any other items as deemed necessary for participant.

8. Provides physical assistance to each participant when needed as he/she boards and debarks from the program’s vehicles.

9. Maintains the vehicle in a neat and clean condition. Ability to use automated car wash.

10. Ensures vehicle equipment is maintained and operating within manufactures recommendations, replacing supplies as needed.

11. Functions as a member of the Interdisciplinary Team when appropriate.

12. Communicates with Transportation Manager daily to be updated on participant conditions/ changes, plan of care changes, or Interdisciplinary Team requests.

13. Follows all Senior CommUnity Care policies and procedures and Occupational Safety and Health Administration (OSHA) safety guidelines.

14. Maintains the confidentiality of all company procedures, results, and information about participants, clients or families.

15. Handles potentially infectious specimens with appropriate biohazard precautions, and practices Universal Precautions.

16. Participates in and supports Quality Improvement Initiatives.

17. Participates in continuing education classes and any required staff and training meetings. Maintains any required certifications or licenses.

18. Performs other duties as required or requested.

Job Requirements

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.

2. Must have a valid driver’s license, proof of insurance and have means of transportation.

3. Must pass background check and drug screening.

4. Education: High school diploma or equivalent required; Valid Drivers License in state of hire. 

5. Experience: Experience in working with the frail and elderly population, either working with a friend/relative, as a volunteer or at a job.

6. Skills and Knowledge:
• Able to read and understand maps and routing information.
• Able to handle information in a confidential manner at all times.
• Able to deal professionally and diplomatically with people.
• Must have good interpersonal skills.
• Must be flexible, and able to function in stressful situations.
• Knowledge of safety requirements pertaining to the transportation industry.
• Requires individual who can coordinate multiple tasks simultaneously.
• Skilled in establishing and maintaining effective working relationships with participants, caregivers, and co-workers.
• Proficient in identifying and recommending problem resolution.
• Ability to work independently with minimum supervision.
• Common sense problem-solving.
• Ability to utilize computers and other electronic devices.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to meet these demands:

1. Physical Requirements – Requires standing, walking, pushing, pulling and lifting. Requires kneeling and reaching at arm’s length and overhead in a vehicle, community, or in the PACE Center. Must be able to transfer participants needing some assist. Requires the ability to lift/carry up to fifty (50) pounds and push or pull objects exceeding one hundred fifty (150) pounds, using appropriate body mechanics. Requires manual and finger dexterity and eye-hand coordination.

2. Visual, Hearing and Communication Requirements – Requires corrected vision and hearing to normal range, with or without reasonable accommodation. Must be able to communicate verbally with all participants, caregivers, staff, and vendors.

3. Pressure Factor – Requires working under stressful conditions. Working conditions may be noisy and crowded and fluctuating indoor temperatures. Moderate pressure to meet scheduled appointments while dealing with frail and confused participants. Subject to individuals who may have the potential for verbal or physical aggression.

 EOE M/F/Vets/Disabled


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